The National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC), Chief Information Officer - Solutions and Partners 3 (CIO-SP3) vehicle is a 10-year IDIQ Government-Wide Acquisition Contract (GWAC) that has been designated as Best in Class (BIC) by the Office of Management and Budget (OMB). The GWAC has 10 task areas to meet virtually all IT service needs, from legacy system maintenance to emerging digital solutions. Every federal civilian and DOD agency can use CIO-SP3 for fast, value-oriented solutions, as it enables a broad scope of critical IT services with confidence.



Contract number:
75N98120D00176 (Small Business (SB))

DUNS number:

Prompt Payment Terms:
Net 30 Days

Period of Performance:
05/11/2020 – 07/14/2022

For more information about the NITAAC CIO-SP3 Small Business, please visit:

Supported Task Areas:
Task Area 1, Task Area 3, Task Area 4, Task Area 5, Task Area 7, Task Area 10


Project Manager:
Joseph Melvin Johnson

Contract Email:

Available Tasks

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Health Sciences Informatic and Computational Services
Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
Modernization and Enhancement of Existing Health IT Legacy Systems
Automation of Administrative and Clinical Processes
Biomedical Information Services
Biomedical Modeling, Visualization, and Simulation
Biosurveillance and Disease Management Support
Scientific Computing Services
IT Clinical Support Services
Telemedicine (e.g., mobile health/mHealth)
Healthcare Payment Processes and Fraud and Abuse in Medical Claims
Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
Security of Healthcare and Biomedical Research Systems
IT Service Management
Healthcare Systems Studies
Natural Language Processing Software and Services (Biology/Medicine Focus)
Medical Computer-based Training
Standards Development for Health IT Services

This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Document Management Systems
Image Conversion
Image Content Management
Medical Imaging, including Picture Archiving and Communication Systems
Document Imaging
Workflow Management for Digital Imaging Functions
Geospatial and Scientific Imaging
Environmental Imaging
Image Analysis
3D Immersive Visualization
Imaging Related to Laboratory and Test Equipment
Security Imaging
Identity and Access Management

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Program Management
Management of Call Centers
Network Operations and Web Management Support
Leasing of Hardware and Software
Tools and Applications (including Application Service Provider)
Hardware/Software Maintenance
Transition Planning
A-76 Studies Specific to IT Operations or Support
Data Base Administration and Data Storage Management
Backup and Recovery Services System Console Operations
Production Control and Management
Asset Management (including Radio Frequency Identification [RFID] Tracking)
IT Acquisition Management
Desktop Computing as a Unified Service
Managed IT Services Support
IT Impact Analyses
Workflow Management
Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
Solution Leasing
Software-as-a-service (SaaS)
Cloud Computing

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Operational Support
Software Maintenance and Upgrades
Telecommunications Maintenance (Data, Voice, Images, including Wireless)
Infrastructure Management Services (IMS)
Configuration Management
Network/Hardware Support
Help Desk/IT Support
Resource Management
Backup and Recovery Management
Installation, Configuration, and Tuning
Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
System Management
IT Training
IT Operation and Maintenance Planning
Data Quality Management
Transformation Services
Continual Service Improvement
Balanced Scorecard for Operations
IT Infrastructure Optimization

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Cyber Security
Critical Infrastructure Asset Identification and Configuration Management Databases
Information Assurance of Critical Infrastructure
Risk Management (Vulnerability Assessment and Threat Identification)

Facility Protection Planning
Information Systems Security
Security Operations Center Development and Operations Management
Application Security
Disaster Recovery
Critical Infrastructure Continuity and Contingency Planning
Incident Response Planning and Execution
Security Certification and Accreditation
Training and Awareness Programs
Exercises and Simulation
Federal Information Security Management Act (FISMA) Implementation Support
Health Insurance Portability and Accountability Act Implementation Support
Cryptographic Support and Services
Record Management
Public Key Infrastructure
Trusted Internet Connections implementation
Security Review and Analysis of Automated Information Systems
Identity Management and Assurance
Intelligent, Automated Data Collection and Analysis
IT Forensics and eDiscovery

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications.
A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Requirements Analysis, Design, Coding, and Testing
Production Deployment
Application Prototyping
Multimedia Software for Patient/Staff Education
Program Evaluation Software
Administrative and General Decision Support Software
Business Intelligence and Analytics
GIS-Enhanced Planning and Program Evaluation Software
Web 2.0 Development and Management
Database Development and Management
Clinical Protocol and Quality Assurance Decision